Digital Transformation & Software Engineering Services
The State of Digital Transformation in the Enterprise

The State of Digital Transformation in the Enterprise

Where are firms in their digital transformation journey? Here’s a Ness video featuring Amanda LeClair, Forrester Analyst at Forrester Research, who discusses the state of companies in their digital transformation journeys.

The term ‘digital transformation’ tends to be a bit of a misnomer for most of the companies today and the word ‘transformation’ suggests that there is an end point. In reality, a digital transformation is ongoing – allowing for continuous change. In this exclusive Forrester video, Amanda discusses the areas where most companies started their digital journeys and where they see a shift in focus. “Companies have realized that focusing on customer experience alone has only gotten them so far; they really now need to focus on transforming the operational layer as well,” states Amanda.

Watch this video to understand the status of digital transformation in the enterprise:

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Ness is a global, leading ​custom software development company. Ness understands that for companies to grow, to differentiate, to stay relevant, it’s critical to find new ways to engage, retain and build loyalty with customers -- continually delivering better services, experiences and content.

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