The Next Breakthrough in NLP Technology

From Word2Vec to ELMo to BERT, the past few years have brought major breakthroughs in Natural Language Processing (NLP) technology, ushering in a new Golden Age. Certainly, there’s no doubt that NLP technology will extend into new applications ranging from customer service, new product development, personalization, and brand reputation to fraud detection.

In an article for Analytics Insight, our CTO Moshe Kranc discusses the current Golden Age of NLP and how businesses can embrace the technology to improve profitability, both by increasing customer satisfaction and saving back-office costs. Moshe states, “With the technology to more efficiently aggregate data and derive actionable insights from it now available, organizations that are not looking to embrace NLP will find themselves at a disadvantage and be left behind.” So how could your enterprise benefit from NLP?

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