These insights provide information regarding Ness’s involvement with ServiceNow related projects and expertise.

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The Power and Reach of Automation

Presenters: Sean Caron, Principal Solution Architect Mitesh Dasani, VP, Solutions Architecture Automation...
ServiceNow Webinar

In Depth Look: ServiceNow's Safe Workplace Apps & Dashboard

The current global crisis has changed our personal and professional worlds. As communities around the...
ServiceNow Blog post

Maximizing Customer Service Management within the ServiceNow Platform

We live in a world where touchpoints with our customers must be seamless. Companies today need a solution...
ServiceNow Case study

Horizon Blue Cross Blue Shield of New Jersey: Empowering a Mobile Workforce

The Objective Many growing organizations face a common challenge – IT is plagued with legacy systems...
ServiceNow Case study

Federal Government Agency: Replaced Remedy with ServiceNow in 12 Weeks

The Objective In today's fast-paced business environment, on-premise legacy applications quickly become...
ServiceNow Case study

Whirlpool Corporation: Taking control of the Complete Project Lifecycle with ServiceNow

The Objective Visibility, adapting at the speed of business, staff allocation, resource forecasting...
ServiceNow Case study

Higher Education: Elevating the Student and Faculty Experience

Automate Services The education sector has no shortage of ongoing challenges. From skyrocketing costs...
ServiceNow Case study

Travel and Leisure: Take the Journey to Modernization

Services at Your Fingertips Delivering the best in customer service is a key aspect of business in the...
ServiceNow Case study

Success with ServiceNow HR Case Management: Leading Financial Services Firm Delivers a Modern HR Call Center

The Objective To compensate with its growth, management decided to open a call center with call-tracking...
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