Digital Transformation & Software Engineering Services

Evolving the Omnichannel Customer Experience with IoT

There are multiple ways for businesses to reach their customers, who expects personalized, omnichannel experiences when interacting with their brands — and above all, they demand quick response times. Research shows that by 2020, customer experience will overtake price and product as the key brand differentiator. To win customers, companies need to carefully consider the […]read more »

Using Continuous Innovation to Drive Revenue Generation with IoT

Continuous Innovation is an important component in the identification and validation of new business models. In my last article, The Exponential Value of IoT Solutions, I wrote about the strategic opportunities available by using insights gleaned from IoT data. The key to maximizing the value of those opportunities is to combine Continuous Innovation principles with […]read more »

The Exponential Value of IoT Solutions

The Internet of Things (IoT) is a vast field. It encompasses a wide range of goods, from televisions, watches, biomedical devices, and cars to industrial devices, such as oil pumps, gas turbines, and airplane engines. The industries affected range from Telecommunications to Manufacturing, Retail to Healthcare, and everything in between. The myriad solutions within such […]read more »

Why It’s Worth Overcoming the Complexities of IoT— featuring Forrester Research

The Internet of Things (IoT) continues to be a hot, evolving space that many companies want to become involved in, but don’t fully understand. Because it is not a singular “thing”, IoT can be complicated because there are so many different ways to interpret it and apply the insightful information that it can provide. IoT […]read more »

Predictive Maintenance-as-a-Service

Ness held a private Dinner Event on May 16th in Stuttgart, Germany, the heart of the “German Mittelstand” – the powerhouse of medium-sized, mainly family-run businesses that are extremely successful in their niche markets, and the engine behind the German exporting machine. The topic for discussion was “Predictive Maintenance-as-a-Service” which opened up discussions on common […]read more »