Digital Transformation & Software Engineering Services
Digital transformation in Insurance

Impact of Digital Technologies Are Enabling Insurers To Make their ‘Personalization’ Dream a Reality

The impact of digital technologies has percolated through to the most traditional sectors and insurance is most definitely one of those. Traditionally held back by slow-paced technology improvements and few intelligent customer touchpoints, the insurance industry is in the midst of a major technology transformation that is changing every aspect of the insurance model: from […]read more »
Wealth management

Gearing Up for the Next Generation of Investors – Wealth Management

The wealth management industry is undergoing major transformations with the emergence of digital savvy millennials on the investment scene. This new generation of customers expect more value for the fee they pay, and want more control with real-time, personalized and instant access to information about their wealth, as well as predictive recommendations for the future. […]read more »
banking improve personalization strategy

How Banking Institutions Can Improve Personalization for Their Customers

Issuers and banking institutions have access to large amounts of customer data. This includes data on payment habits, investment activities, purchases and so on. And irrespective of how customers chose to interact with different brands – they expect uniform and personalized customer experiences. While retail and hospitality industries are constantly pushing the envelope to improve […]read more »

Artificial Intelligence in Financial Services

Ness recently hosted a thought-provoking discussion in Manhattan for a selection of high-powered guests from within the Financial Services industry. The subject for discussion was the prevalence and maturity of those two, now ubiquitous letters: A and I. I was compere for the event and, as I looked out through the audience (and having seen […]read more »
Artificial Intelligence and BPM

Mining the Data Intersection of Artificial Intelligence and BPM for Financial Services

Banks have been at the center of a data explosion for decades and have traditionally aggregated this data in the immediate context, often to solve one business problem at one-point-in-time, in order to stay compliant. Enter Artificial Intelligence (AI)…while not a new term, its use case in banking today speeds what researchers have usually had […]read more »
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Accelerating Enhanced Due Diligence Processes for Banks Using OutsideIQ

As part of our digital engineering initiatives with clients, Ness frequently shares perspective on enabling technologies and the various use cases for which we find solutions are particularly suited. In the financial services sector, Ness has been helping clients implement digital business processes around “Know Your Customer” (KYC) regulations:  banks must verify the identity of […]read more »

Omnichannel for Financial Services – Challenges & Steps to an Effective Strategy

The Banking and Financial Services industry is frequently cited as being at the cutting edge of innovation in technology. Omnichannel is the latest in a long line of such buzzy phrases and one for which each institution must formulate a strategy to stay competitive. Views on what omnichannel actually means are diverse, and there is […]read more »

The Wealth Management Industry – Embracing The Digital Economy

While securing their investors’ futures, wealth management organizations need technology to assure their place in a digital world. Strong portfolio performance and personal client service are the capabilities successful wealth managers employ to retain and grow their client bases. These will undoubtedly remain central, though the methods by which the industry delivers these capabilities are […]read more »

“Bitcoin”, “Block chain”, “Proof of Work” and how they are all connected

In my previous post I have described how Bitcoin technology can disrupt traditional banking. I have also discussed how this technology might impact the way people interact and do business and the role of governments and regulators in this new regime. This blog will go deeper into the bitcoin algorithm. This is also the place […]read more »
banking improve personalization strategy

How can Bitcoin technology disrupt traditional banking?

In a Digital Economy where innovations and disruptions are the order of the day, the mighty banking sector is gradually feeling the heat, with lots of changes taking place behind the hood of traditional banking. One of these changes is “peer-to-peer” banking that obsoletes the traditional role of the bank to act as a mediator […]read more »