Experience Design

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Leveraging Vehicle and Driver Data to Better Understand User Experience

Automotive technology is undergoing explosive innovation with autonomous vehicle data revolutionizing...

Experience Engineering is Critical for Success in Digital Economy

A comprehensive and compelling user experience is the competitive battleground of the digital economy....

Benefits of Customer Experience Audit

Customer experience spans every step of the customer journey, from lead acquisition and purchase to ongoing...

IoT – The Secret to Winning Customer Experience

Recent research from consulting firm, Walker, shows that by 2020 customer experience will overtake price...

The IoT Brings New Meaning to the Omnichannel Customer Experience

Research shows that by 2020, customer experience will overtake price and product as the key brand differentiator....

Value of Experience Design for Customer and Employee facing Applications - featuring Forrester Research

Why is experience design important for employee facing applications as well as customer facing applications?...

Improving Operational Excellence Using Digital- featuring Forrester Research

Why is it important to emphasize on modernizing operational improvements in addition to customer-focused...

The Importance of Integrating Digital Design & Build

Why it is so important that the design and build phases of a digital solution should go hand in hand?...

6 Ways to Inspire Your Design Team

Experience designers are tasked with designing products, processes, services and environments with a...
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