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Sonoco’s ServiceNow HR Journey

Employees are the foundation of any business, they are what keeps a company alive and makes it successful. The key to that success comes from cultivating amazing employee experiences. Hear from Sonoco, a global supplier of innovative packaging solutions, on how they are leveraging the power of ServiceNow’s HR capabilities to infuse fun and simplicity into their employee service experiences.

Here’s a glimpse into the presentation highlights and key takeaways:

The Employee Services Program (03:44)

A program created to drive change and create value while ensuring an exceptional employee experience. The three main factors focused on:

  • People – What will the impact be on the people?
  • Process – How do we improve the process?
  • Technology – As technology evolves, how can it be leveraged?

Why ServiceNow? (09:20)

When looking for one consistent platform for all end-user needs, both for IT and HR ServiceNow was the answer. This provided the ability to integrate with pre-existing systems and much more.

Partnering with Ness (11:15)

Ness assisted Sonoco with the necessary strategy, people, platforms, and governance that, together, provided Sonoco users with an easy, modern, and intuitive experience. 

Introducing Simon (14:40)

Simon is every employee’s virtual experience guide. He is the gateway to all important information and employee communications. 

Data is Key to Making Decisions (19:00)

The ability to review data, make informed decisions, and derive feedback to improve experiences.

To learn more about creating amazing HR experiences for your employees, learn more today!