Transform with Salesforce. Deliver Results with Ness.

At Ness, we go beyond CRM implementation. Our Salesforce Practice is designed to deliver business outcomes—faster time to value, improved customer experience, and scalable enterprise-grade solutions.

20% Faster Quoting & 30% More Accurate Orders

Built a custom mobile-first Salesforce app integrated with SAP to boost sales rep productivity. Field Sales Transformation in Industrial Manufacturing

40% Faster Onboarding

Reimagined client onboarding with Salesforce Financial Services Cloud, integrating KYC, risk profiling, and workflow automation. Customer Onboarding in Financial Services

25% Faster Resolutions

Unified multiple CRMs into a single Salesforce platform, automated ticketing, and enabled AI-based triage. Service Optimization in MedTech

Our Offerings

Customer Experience Transformation

Customer Experience Transformation

Salesforce Lifecycle Management

Salesforce Lifecycle Management

Customer Analytics & Insights

Customer Analytics & Insights

Competencies & Tools

NessNetZero

Sustainability-focused solutions and accelerators leveraging Salesforce Net Zero Cloud

NessFusion

A data orchestration and analytics tool for data unification, governance and decision making

Why Ness?

We bring the full power of Salesforce to your enterprise with a product-engineering DNA, strong domain expertise, and a deep focus on outcomes—not just licenses or configurations.

Full-Spectrum Salesforce Services

From strategy and consulting to implementation, customization, and managed services—we support the entire Salesforce lifecycle across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud, and beyond.

Cross-Cloud Expertise

Unified customer data, omnichannel engagement, automated workflows—our integrated solutions span the entire Salesforce ecosystem, ensuring seamless interoperability and higher ROI.

Industry-Aligned Accelerators

With reusable assets, prebuilt connectors, and solution frameworks across Financial Services, Manufacturing, Healthcare, and Education, we reduce time-to-market and implementation costs.

Business Outcomes at the Core

We don’t just implement platforms—we solve problems. From increasing field productivity to streamlining customer onboarding, our solutions are mapped to tangible KPIs.

Featured Experts

Talk to our expert and unlock the power of Intelligent Engineering

Aine Johnson

Aine Johnson

Salesforce Transformation Leader

Charly Prinsloo

Charly Prinsloo

Salesforce Practice Leader

Guy Welby-Everard

Guy Welby-Everard

Salesforce Transformation Leader

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Case Study

How a Global Private Equity Leader Accelerated Investor Reporting, Prospecting, and Decision-Making

Client OverviewThe client is one of the world’s leading private equity firms, headquartered in New York City and managing more…

Case Study

AI-generated Sales Intelligence: Rapid Meeting Preparation for More Effective Client Conversations

Client OverviewThe client is a global research and advisory organization that supports enterprise sales teams with data and insights to…

Case Study

Unlocking scalable loyalty execution across a complex retail and banking ecosystem

Client OverviewA leading North American retail and financial services enterprise operates a highly diversified portfolio of consumer businesses, spanning physical…

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Strategic Partnerships That Drive Innovation

Collaborating with industry leaders to deliver cutting-edge digital solutions.

Insights

Explore perspectives, research, and best practices from the forefront 
of intelligent engineering.

View all Insights

Blogs

7 Tips to Find the Right Salesforce Partner

7 Tips to Find the Right Salesforce Partner12 March 2020After you have decided to deploy Salesforce as the right CRM…

Blogs

Salesforce Customer Data Management: Unify & Analyze Data

Unifying and Managing Your Customer Data with SalesforceYour customers interact and experience your brand in many physical and digital places.Important…

Blogs

Redefining Carbon Accounting as a Service with Ness & Salesforce Net Zero Cloud

Redefining Carbon Accounting as a Service with Ness & Salesforce Net Zero CloudAs businesses worldwide commit to sustainability, they increasingly…

Blogs

How to Make Your Salesforce Instance Performance Gold Medal Worthy

It’s not too late to focus on Salesforce performance issues to ensure your Salesforce instance’s performance is gold medal worthy. After all,…

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Let’s Engineer What’s Next. Together.

Partner with us to build intelligent solutions faster and smarter
— we’re ready when you are.

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