Many companies rely on manual discovery and manual relationship mapping which can lead to uncertainty in the organization’s IT environment. Service impact analysis, IT security vulnerability, asset management, compliance, and configuration management are all at risk without accurate configuration data.
View this webinar and learn how to leverage the ServiceNow Configuration Management Database (CMDB) to gain full visibility into your infrastructure and services. In this webinar, we’ll cover:
- New configuration item (CI) classifications
- Health monitoring and a single view into the quality of data
- Maintaining CI accuracy
- Service Mapping and becoming service-aware
Please click here to watch the webinar.