New York, July 14, 2025
Ness Digital Engineering (Ness), a global full-lifecycle digital transformation services firm, today announced the launch of its Cloud-Native Managed File Transfer (MFT) Accelerator with Agentic AI–driven operational capabilities, built on AWS.
This new capability represents a significant shift in how operational logic is built, maintained, and executed. By introducing Agentic AI — AI systems capable of autonomous task planning, execution, and adaptation, Ness allows users to manage secure, high-volume file workflows using simple natural language. The result is faster resolution of issues, lower operational overhead, and a more intuitive interface for complex data operations. Unlike traditional GenAI interfaces that simply respond to queries, Agentic AI enables goal-driven automation, it understands intent, formulates actions, and autonomously generates new functions where needed, bringing new intelligence to the operational core of modern cloud-native platforms.
“As cloud-native platforms grow in scale and sophistication, the real bottleneck is no longer just infrastructure or tooling, it’s the burden of operating them,” said Oded Nahum, Head of Cloud Practice at Ness Digital Engineering. “You have dozens of services, pipelines, and policies in motion, but day-to-day operations still depend on tribal knowledge, scripting, and reactive firefighting. Our Agentic AI–Assisted Operations model changes that. It’s not about replacing people, it’s about augmenting them with an intelligent system that understands, adapts, and acts. This is the future of cloud operations.”
Designed for data-intensive, regulated, and operationally complex sectors such as healthcare, logistics, transportation, energy, finance, and private equity, this solution helps teams respond faster, upskill instantly, and operate with greater resilience without needing deep cloud-native expertise for every task.
See how an insurer cut costs by 50% and automated 60% of workflows with Ness’ Agentic AI–powered MFT solution.
Key Capabilities
Conversational Interface
Operators describe tasks (e.g., onboarding a data partner, triaging SLA violations), and the AI assistant responds with live actions, suggestions, or flow diagrams.
Autonomous Function Generation
When new logic is required, the system creates secure, auditable AWS Lambda functions aligned with enterprise policy.
Visual Feedback & Self-Learning
Logs and system behavior are translated into human-readable summaries and diagrams, improving observability and reducing mean time to insight.
Operational Intelligence
Users can ask natural language questions like “Why did this transfer fail?” or “Which workflows missed SLA last week?” and receive accurate, context-aware answers.
Cloud-Native Architecture
Deep integration with AWS services—Lambda, Step Functions, Transfer Family, S3—ensures performance, security, and scalability from the ground up.
About Ness Digital Engineering
Ness Digital Engineering is a full-lifecycle digital engineering partner, delivering strategy, build, and operate capabilities through its global footprint of innovation hubs across the US, Eastern Europe, Germany and India. Ness combines digital advisory with enterprise-grade engineering to accelerate digital transformation initiatives across industries. In 2022, global investment firm KKR acquired 100% of Ness, reinforcing its commitment to long-term innovation and growth.
About S&P Global
S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics and data to the capital and commodity markets worldwide. The Company’s divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. S&P Global has approximately 20,000 employees in 31 countries. For more information.