SalesForce

Organizations rely on SalesForce as the platform of choice for their Customer Digital Transformation journey.

We are a SalesForce partner and enable our clients to get the maximum return on their SalesForce investment by partnering with them to deliver the right impact and value.

We leverage our deep product engineering expertise to build enterprise SalesForce solutions. We have deep expertise across the SalesForce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, Revenue Cloud, Experience Cloud, and AppExchange Product Development.

Center of Excellence

Kosice, Slovakia Bangalore, India

Ness Kosice and Bangalore

A global pool of SalesForce solution architects with deep expertise in digital transformation based on Revenue, Service, and Commerce clouds

SalesForce cloud competencies

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Proven methods and tools for SalesForce functional and technical implementation assessments, SalesForce license cost rationalization, consolidation of multiple orgs, Lightning migration, and Customer 360 assessment and implementation

Proprietary frameworks and accelerators

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Product Development Outsourcing (PDO) experts leveraging Ness’s product engineering capabilities and digital practices to build custom applications on SalesForce and help ISVs build and publish applications on SalesForce’s AppExchange

Native cloud engineering in SalesForce

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Offerings

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Quote To Cash


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B2B Commerce


Our B2B Commerce offering helps you realize your long-term growth by reaching more business customers.
By leveraging SalesForce B2B eCommerce solutions, we help your customers with a simplified and guided experience to buy products and services online while taking care of the complexities of typical B2B transactions around complex product catalogs, customized pricing, diverse payment options, and splitting orders and shipments.

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Customer Service And Experience


Providing superior customer service is the cornerstone to building loyalty and repeating customers. You must equip your customer service professionals and account managers with holistic and up-to-date customer data to serve customers better.
Leveraging SalesForce Sales Cloud, Service Cloud, and Customer 360, we help equip your team with customer experience solutions and tools to manage customer inquiries and grievances with the right information and knowledge at their fingertips.

Our Work in Action

Digital Practice Case Studies

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Operating in North and Latin America, the client is a Forbes 500 digital entertainment service provider.

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The client is an integrated provider of digital and physical supply chain solutions to many of the world’s leading brands across a diverse range of industries, including consumer electronics, telecommunications, computing and storage, software and content, consumer packaged goods, medical devices, retail and luxury, and connected devices. ​

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The client provides innovative solutions for automatic fare collection, transit information, and transit analytics. As one of the world’s largest suppliers of smart public transportation systems, their software technology is deployed in major cities all around the globe, processing over five billion transactions annually.

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Our Work in Action

Digital Practice Case Studies

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Operating in North and Latin America, the client is a Forbes 500 digital entertainment service provider.

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Accelerate Your Digital Transformation with Our Business Domain Knowledge, Technology Expertise, and Agile Delivery Process.