SalesForce

Organizations rely on SalesForce as the platform of choice for their Customer Digital Transformation journey.

We are a SalesForce partner and enable our clients to get the maximum return on their SalesForce investment by partnering with them to deliver the right impact and value.

We leverage our deep product engineering expertise to build enterprise SalesForce solutions. We have deep expertise across the SalesForce ecosystem, including Sales Cloud, Service Cloud, Marketing Cloud, Revenue Cloud, Experience Cloud, and AppExchange Product Development.

Center of Excellence

Kosice, Slovakia Bangalore, India

Ness Kosice and Bangalore

A global pool of SalesForce solution architects with deep expertise in digital transformation based on Revenue, Service, and Commerce clouds

SalesForce cloud competencies

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Proven methods and tools for SalesForce functional and technical implementation assessments, SalesForce license cost rationalization, consolidation of multiple orgs, Lightning migration, and Customer 360 assessment and implementation

Proprietary frameworks and accelerators

02

Product Development Outsourcing (PDO) experts leveraging Ness’s product engineering capabilities and digital practices to build custom applications on SalesForce and help ISVs build and publish applications on SalesForce’s AppExchange

Native cloud engineering in SalesForce

03

Offerings

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Quote To Cash


As organizations work to drive revenue growth through new business models (e.g., subscription and usage-based pricing), they must move quickly or risk falling behind the competition.
Ness Quote-to-Cash software offering is differentiated by our business domain knowledge, SalesForce Revenue Cloud (CPQ, Billing) expertise, and robust engineering capabilities that fill in the gaps with customized solutions on or off the SalesForce platform.

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B2B Commerce


Our B2B Commerce offering helps you realize your long-term growth by reaching more business customers.
By leveraging SalesForce B2B eCommerce solutions, we help your customers with a simplified and guided experience to buy products and services online while taking care of the complexities of typical B2B transactions around complex product catalogs, customized pricing, diverse payment options, and splitting orders and shipments.

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Customer Service And Experience


Providing superior customer service is the cornerstone to building loyalty and repeating customers. You must equip your customer service professionals and account managers with holistic and up-to-date customer data to serve customers better.
Leveraging SalesForce Sales Cloud, Service Cloud, and Customer 360, we help equip your team with customer experience solutions and tools to manage customer inquiries and grievances with the right information and knowledge at their fingertips.

Our Work in Action

Digital Practice Case Studies

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A Major TV Broadcaster Builds a Dealer Onboarding System ​ to Increase the Agility and Scalability of the Dealer Onboarding Process​
Operating in North and Latin America, the client is a Forbes 500 digital entertainment service provider.
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A Leading Integrated Provider of Digital and Physical Supply Chain Solutions Implements a Quoting Solution to Reduce Turnaround Time​
The client is an integrated provider of digital and physical supply chain solutions to many of the world’s leading brands across a diverse range of industries, including consumer electronics, telecommunications, computing and storage, software and content, consumer packaged goods, medical devices, retail and luxury, and connected devices. ​
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A Smart Public Transportation Provider Builds a 360-degree View of Passenger Data to Provide Better Service​
The client provides innovative solutions for automatic fare collection, transit information, and transit analytics. As one of the world’s largest suppliers of smart public transportation systems, their software technology is deployed in major cities all around the globe, processing over five billion transactions annually.
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See all case studies

Our Work in Action

Digital Practice Case Studies

left-arrow
A Major TV Broadcaster Builds a Dealer Onboarding System ​ to Increase the Agility and Scalability of the Dealer Onboarding Process​
Operating in North and Latin America, the client is a Forbes 500 digital entertainment service provider.
Read more

X
right-arrow
See all case studies

Accelerate Your Digital Transformation with Our Business Domain Knowledge, Technology Expertise, and Agile Delivery Process.