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Center of Excellence
A global pool of Salesforce solution architects with deep expertise in digital transformation based on Revenue, Service, and Commerce clouds
Proven methods and tools for Salesforce functional and technical implementation assessments, Salesforce license cost rationalization, consolidation of multiple orgs, Lightning migration, and Customer 360 assessment and implementation
Product Development Outsourcing (PDO) experts leveraging Ness’s product engineering capabilities and digital practices to build custom applications on Salesforce and help ISVs build and publish applications on Salesforce’s AppExchange
Quote To Cash
As organizations work to drive revenue growth through new business models (e.g., subscription and usage-based pricing), they must move quickly or risk falling behind the competition.
Ness Quote-to-Cash software offering is differentiated by our business domain knowledge, Salesforce Revenue Cloud (CPQ, Billing) expertise, and robust engineering capabilities that fill in the gaps with customized solutions on or off the Salesforce platform.
Our B2B Commerce offering helps you realize your long-term growth by reaching more business customers.
By leveraging Salesforce B2B eCommerce solutions, we help your customers with a simplified and guided experience to buy products and services online while taking care of the complexities of typical B2B transactions around complex product catalogs, customized pricing, diverse payment options, and splitting orders and shipments.
Customer Service And Experience
Providing superior customer service is the cornerstone to building loyalty and repeating customers. You must equip your customer service professionals and account managers with holistic and up-to-date customer data to serve customers better.
Leveraging Salesforce Sales Cloud, Service Cloud, and Customer 360, we help equip your team with customer experience solutions and tools to manage customer inquiries and grievances with the right information and knowledge at their fingertips.