Experience Design

We maximize the return on your heavy engineering investments through innovative design optimized for competitive advantage. Our experience design teams transform strategic engineering choices around data, automation, omnichannel integration, and ecosystem unification into cohesive experiences that intelligently engage consumers.

Offerings

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CX Unification


In the new digital landscape, the most significant opportunities are found in joining distinct but related services into singular user journeys. Ness provides the expertise to identify logical and physical service ecosystems, connect them with a unification backend, and develop a unified digital touchpoint that guides your customers through a complete and cohesive experience.

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Advanced Data Experience

Modern enterprises succeed based on their ability to make meaningful use of the data available to them. Coping with the volume, timeliness, and insights of data at rest and in motion is a well-understood challenge that our Data Practice excels at. Our XD Practice helps enterprises garner the return on their data investments by focusing on the human experience and enablement (for internal users and external clients).

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Experience Modernization

Ambitious digital products with user journeys of great breadth are often less dependent on completely new services than the reuse, recombination, and redeployment of existing technology assets. Ness specializes in the creation of novel user experiences without re-engineering legacy backends. We maximize current capabilities and redefine what is possible within a set of constraints.

Our Work in Action

Digital Practice Case Studies

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The client is a leading provider of software solutions to Federal and State governments. 90% of federal courts in the United States use their jury management solution.

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The client is a leading industrial equipment manufacturer. Underpinning the client's growth has been acquisitions in related and competing products, new product development (within the Salesforce ecosystem), and a new vision of the arc of the customer experience across all those parts.

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The client provides investment strategies based on data science to end users’ data. Portfolio managers and trading groups have custom data set needs that require a flexible and usable self-serve platform for non-technical users. ​

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Our Work in Action

Digital Practice Case Studies

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The client is a leading provider of software solutions to Federal and State governments. 90% of federal courts in the United States use their jury management solution.

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Accelerate Your Digital Transformation with Our Business Domain Knowledge, Technology Expertise, and Agile Delivery Process.