Global
Case Study
Michelin Connected Fleet Implements Advanced Telematics Solution To Improve Fleet Management
The advanced digital platform provides driver monitoring, location-based services, and integration with third-party systems for optimal fleet management.
Overview
Michelin Connected Fleet, a division of fleet management services leader Michelin, proposed working with its subdivision Masternaut—a telematics and tracking provider—to improve fleet management of heavy and light commercial vehicles, semi-trailers, and vans. Their goal was to optimize operations, adopt a more sustainable approach, and enhance the safety and security of the people who drive fleet vehicles and the goods they transport.
Challenge
Committed to helping their customers save money and reduce risk, Michelin Connected Fleet wanted to offer an integrated Platform-as-a-Service (PaaS) solution for their telematics customers to provide fleet management and driver behavior analysis and serve as the foundation for usage-based insurance. They also wanted to improve vehicle impact on the environment by reducing CO2 emissions.
Solution
Backed by Ness’s experience with advanced telematics, Michelin Connected Fleet implemented an efficient PaaS system that delivered several initiatives:
- Vehicle and Fleet Tracking: To develop key functionalities necessary to track fleet activity online, provide an estimated time of arrival, locate stolen vehicles, check and prove the time of delivery or arrival, find the nearest vehicle for an emergency job, and receive notifications and alerts
- Driver Behavior Monitoring: To analyze drivers’ performance online, such as acceleration, braking, and idling, and to provide statistics about an operator’s driving and driving score through a driving smoothness algorithms
- Usage-based Insurance: To develop open APIs for insurance and leasing companies
Result
With this multifaceted system in place, Michelin Connected Fleet achieved an average cost saving of £660 ($1,000) per vehicle for their customers annually. The PaaS platform improved driver safety, reducing speeding by up to 70% and exceeded sustainability goals by lowering CO2 emissions by 230,000 tons in the first year alone.
