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Manufacturing and the Supply Chain: Driving Complex Digital Transformation in the Industry

Driven by unique business needs, often bespoke technology needs to sit side by side with packaged software for the perfect, agile, custom solution to a business’s pressing needs. But implementing these innovative solutions are often fraught with challenges. A number of questions ranging from securing funds to achieving faster ROI to building a culture that encourages a “fail fast and learn” mentality are likely to arise at the start of the project.

  • How do I allocate and secure funds for innovation? Who do I hire?
  • How do I put together a team that can support multiple emerging technologies?
  • How do I get stakeholders to provide meaningful, quality feedback?
  • How do I start building a culture that encourages a “fail fast and learn” mentality?
  • How do I take a pool of ideas and break them up into smaller, digestible, actionable parts?

To answer these questions and the multitude that lie behind them, deep industry knowledge and experience in leading organizations, driving growth, promoting continuous optimization, pushing international expansion, developing business start-ups and implementing technology-based change is required.

Ness and Harpyja recently partnered to bring high-grade business processes and software engineering to developing innovative products, services, and processes. Together and rooted in a deep understanding of the manufacturing and supply chain domain, Ness and Harpyja have the experience necessary to answer the myriad of questions presented by digital transformation in the manufacturing and supply chain domains as well as develop and execute on a well-organized strategy.

By taking a human-centered design thinking approach to innovation and coupling it with a double-diamond method of diverge-converge phases, Ness and Harpyja help transform the way manufacturing companies develop and deliver products, services, and processes.

A step-by-step overview of the combined transformation process provides a clear view into the power of the partnership:

Discover & Strategize

The initial phase requires research and analysis of the existing data, facts, processes, and technology landscape. Diligence here allows for confidence in making informed decisions about business requirements and sets the stage for shared outcomes and alignment on the problems and goals of the customer.

Envision & Concept Proving

The envision phase is meant to ensure that the program roadmap is designed, validated, and ready to transition to the next stage – build. The focus lies solely on the future of business and the technology requirements needed to define a detailed roadmap and execution plan. Our expert teams will leverage their experience, resources, best practices, and systems knowledge to recommend innovative solutions that will optimize operations, supply chain, and technology.

Additionally, some programs require that we bring the big idea to life to gain stakeholder and project sponsors’ buy-in for project investment. This could mean a rapid prototype or a sprint solution depending on whether the need is to validate the solution with a new audience or if the need is so well understood that the objective is to start building as quickly as possible.

Build & Execute

Here is the execution of the defined and agreed upon roadmap. Using both the outcomes of the Envision stage and the use of our agile methodology, the custom solution is detailed, proposed, built (where required with the minimum viable product), tested, and implemented. A collaborative approach throughout this stage with the customer is important to ensure the success of the program.

Support & Sustain

Even once past the build stage, we provide ongoing support and program delivery over the course of several releases with continuous performance analytics and measurements tested against the KPIs set and agreed on prior. This allows for course correction to ensure we have delivered the highest value.

Evolve & Improve

Taking a step back at the end of the program is important for ensuring that the transfer is complete and to see what further finetuning can help the implemented solution based on live interactions and exchanges with customers and suppliers. Finally, we strategize around how we take the custom solution that was created to the next level by repeating the cycles of this methodology to deliver innovation at every turn.

Digital transformation in the manufacturing and supply chain domains can drive better innovations and results from both from a business process and a software engineering standpoint. Together, Ness and Harpyja share a relentless vision to make things better whether that is helping develop growth or by working side by side with clients to implementing technology in a systematic way.

To learn more about realizing a digital transformation in the manufacturing and the supply chain domain, click here.