Advancements in Artificial Intelligence (AI) are taking shape very fast – leading to varied use cases across industries and different aspects of human lives. While the momentum around AI continues to grow stronger, it’s important to consider the ethical issues that these advancements might lead to as machines get influenced by people with varying ethical values.
In an article for VentureBeat, Pumulo Sikaneta, Vice president of business process management (BPM) at Ness Digital Engineering discusses ethical challenges surrounding AI and the importance of implementing human elements, such as empathy into the technology to better fit with societal norms.
“AI’s ethical challenges are comparable to those faced by humans. That’s why builders should consider limitations to ensure AI bots do not communicate in harmful or offensive ways. Filtering is one option, but evolutionary adaption using some form of machine learning capabilities, combined with information available to these bots, is required for real-time ethical adaptation.”