Digital Transformation & Software Engineering Services
User-Experience-Design-banner

Design compelling user
experiences that differentiate
your brand

The user experience is your primary touchpoint with customers, so it needs to differentiate your brand. Ness Experience Engineering helps you imagine new and valuable ways to connect with your customers – delivering high-value, memorable moments that keep customers coming back.

Our user experience design team helps you uncover new business opportunities by applying innovative design thinking, insightful competitive research and harnessing the power of user interviews. We use validation and independent feedback to create user interface solutions that exceed expectations. We design and build solutions quickly, iteratively, and we build them right—the first time—so you generate productive results immediately.

We Can Help

Creating a new digital proposition? We can help you:

  • Conceptualize and incubate new ideas in our Digital Disruption Workshop
  • Create a future view customer journey map aligned to your business and user needs
  • Conduct market, competitive and user research to ensure your solution will excite the intended audience
  • Develop a new products & services roadmap with transparency on deliverables
  • Rapid prototyping for guerrilla user validation or more formal, controlled testing

Revitalizing an existing solution? We can do all of the above, plus:

  • Analyze your current customer experience management solutions relative to your goals and competitive landscape. Learn the benefits of a Ness UX Audit here.
  • Reimagine the user interface to take advantage of design best practice models
  • Extend your reach with an omnichannel offering that provides the best experience on the user’s preferred channel
  • Employ data visualization and analytics techniques to personalize and continually improve the user experience
  • Integrate the front-end experience with the back-end technology for end-to-end visibility on progress towards your goals

Why Customers Chose Ness for User Experience Design:

  • Partner vs. vendor approach to collaboration.
  • Stretching good ideas beyond the original remit.
  • Ingrained behavior that brings design thinking, platform engineering, and data analytics together to develop smarter solutions from the outset.

Learn More

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