In an article for TechZone360 (TMCNet), Anton Baturan, director of user experience (UX) design at Ness Digital Engineering, discusses three key areas organizations should examine when developing dashboards: purpose, defining its value, and examining the role design plays in this process. “Businesses sometimes don’t understand that defining the purpose of the dashboard in concrete terms is the first step in the design process, and that dashboards, or any other capability that provides value to users, do not themselves, represent value,” notes Anton.
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