CONSTRUCTION EQUIPMENT COMPANY BUILDS REVENUE WITH ASSET INTELLIGENCE

Case Study

CONSTRUCTION EQUIPMENT COMPANY BUILDS REVENUE WITH ASSET INTELLIGENCE

The Challenge

A publicly traded construction machinery and equipment company, which specializes in advanced predictive analytics and expert advisory services across vessel or fleet of vessels by monitoring the performance of marine engines, was looking to increase revenue and consolidate its technology.

As the vessel operator deals with millions of data points, the client needed to unify data, which often comes in various formats, provide its crew with immediate insight into critical system conditions, and suggest corrective actions for any potential issues.

The Solution

Ness built a new product, the Alert and Notification Service, which sends SMS messages and email notifications to dealers, customers, and technical staff based on user subscriptions. We also developed the Value Dashboard, which visualizes real-time data and engine effectiveness metrics like running hours, fuel consumption, fleet utilization and vessel state hours, while bringing together data from different platforms and data sources.

The Results

The client is now able to handle the estimated volume of alerts, which is 25 million messages per year, and suggest corrective actions.