Ness specializes in the architecture, implementation, customization, and integration of a broad suite of Salesforce services and solutions. We are true consultants who do not just implement software, but solve complex business problems for startups to Fortune 500 enterprises. Ness’s team of technology veterans design Salesforce solutions rapidly—helping to expedite your path to new growth. Our “Client First” philosophy is why we are a trusted partner for companies across the globe. 

Client Challenges that we solve

  • How can we maximize our ROI and drive user engagement through the optimization of Salesforce?
  • How can we use the platform to transform business processes through automation for better user experiences?  
  • How do we put the customer at the center of our business and use Salesforce as a platform for engagement to retain the customer for life?
  • How do we connect disparate systems to our Salesforce environment for a more complete picture of our customers, partners, and employees? 
SalesForce Gold Partner

153+

Salesforce Certifications

21

Countries

9.8

Ness CSAT score

Ness has over 153 Salesforce certifications, including Sales Cloud, Service Cloud, CPQ Specialist, System Architect, Pardot Specialist, Platform Developer I and II, Advanced Administrator, Community Cloud, Field Service Lightning Specialist, Data Architecture and Management Designer, Integration Architecture Designer, and Sharing and Visibility Designer.

Salesforce Custom Development & Lifecycle Management

Force.com Development

Includes development and implementation of code written in Apex and Visualforce

Web Application Development

Includes development and implementation of code written in Lightning, HTML, CSS, JavaScript, and common JS frameworks

Testing

Includes testing solutions from a UI perspective as well as writing unit tests required for the Force.com platform

Development Assistance

Includes configuring and developing custom and standard fields and objects and integration of custom applications

Data-related Assistance

Includes providing guidance around data exports to other systems, manipulating and cleansing data, and more

Training

Provide train the trainer sessions to empower the client during various phases of the engagement to build knowledge

Project Management Assistance

Support the successful delivery of services for the client (i.e. meeting prep, guidance on optimal design, daily scrums, and more) 

Work in Action

Service Cloud Managed Services

Ness partnered with a producer of e-mobility stations for electric cars to create a service tool for internal employees and customers with incident management. The solution was built on the Salesforce platform using Sales Cloud, Service Cloud, Field Service Lightening and Communities. They reduced resolution time and increased effectiveness of engagement.

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Innovate CPQ Tool Implementation

Ness modernized a CPQ (Configure Price Quote) tool that needed the ability to manage advanced partner and reseller quoting, customize offerings, allow self-service quoting, and enhance billing processes. Strategic-led initiatives helped develop a solid product roadmap and new offerings, all with faster deployment.

Salesforce Integration Solution

A sales and marketing team for a manufacturer needed Ness expertise to effectively manage their Salesforce MS Dynamics GP integration. Improving the accuracy of business-critical data and performing system maintenance using the latest upgrades was required. Ness’s implementation resulted in a significant cost savings and a more fault-tolerate integration. 

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