Building Resilient GCC Models for an Uncertain World

We’re not just moving faster in software development—we’re moving differently.

We’re not just moving faster in software development—we’re moving differently.

For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on the back, or a cautionary flag. However, in high-value B2B services, NPS should be more than just a quarterly KPI. It’s…