Global
Case Study
A Smart Public Transportation Provider Adds Device Monitoring and Telemetry for Transit Systems to Improve Device Visibility
The cloud-native Device Monitoring and Telemetry solution proactively addresses technical issues and reduces operating costs.
Overview
As one of the world’s biggest players in the smart public transportation space, this UK-based company provides innovative solutions for automatic fare collection, transit information, and transit analytics. Their software technology is deployed in major cities globally, processing over five billion transactions each year.
Challenge
To increase visibility into its deployed devices, the company wanted help to implement a robust, cloud-native monitoring solution to oversee the status and collect telemetry data for more than ten thousand devices deployed for their major metro transit system in less than six months.
Solution
After extensive market research, Ness worked with the client to recommend and enable a digital transformation solution using the open-source ThingsBoard platform. ThingsBoard is a device management, data collection, processing, and visualization platform that supports the provisioning and management of devices to collect and store telemetry data. The platform provides a framework for creating powerful dashboards for data visualization. Ness was able to prototype and validate an IoT dashboard for the company that implemented multi-tenant distribution and device monitoring.
Result
With this innovative system in place, Ness achieved the transit company’s goals within three months. The new multitenant system reduced their operating costs significantly, increased visibility into the deployed devices, and proactively addressed issues before they could become a major problem.
