Overview

The client is a global leader in assessments that help predict performance and assess the suitability of a candidate or employee at any level or position in a company. They offer reliable assessment solutions, delivering complete information about candidates/employees and their potential performance.​

Challenge

The client was entirely dependent on a third party to deliver their products to customers. However, their vendor had bandwidth issues and could not serve their API customers on time, where the client had the most growth opportunities. Also, the vendor did not have the flexibility and agility to accommodate any changes quickly. Due to these challenges, the client was losing control. ​

Solution

Ness built an API bridge to handle internal access and usage of products and services. We designed and created an in-house platform to define and deliver products to predict performance and assess a candidate’s suitability for a given position and level. A new recommendation module helped increase the customer base with highly customized assessments. We leveraged Serverless architecture in AWS, using pay-per-use services that scaled seamlessly without having to manage the infrastructure. AWS cloud distribution, access, and authorization services ensured scalability and security. Also, unified API integration led to common API standards/definitions to remove dependencies for external customers.​