A Leading ISV providing software and solutions to the government sector develops a short-term rental product to achieve improved short-term rental compliance and revenue collection

Case Study

A Leading ISV providing software and solutions to the government sector develops a short-term rental product to achieve improved short-term rental compliance and revenue collection​

Solution enabled short-term rental tax payment across jurisdictions, improved automated notifications for complaint registry, property non-compliance, delinquency rules, and revenue discrepancies

Overview

The client partners with state and local officials (Government Records Management, Justice, Finance & Tax, Unclaimed Property, etc.) to boost revenue, optimize operations, and deepen community trust.

Challenge

Develop a short-term rental product as a platform to achieve improved short-term rental compliance and revenue collection.

Solution

The developed solution can now get data from 50 different sites. The solution is highly scalable, has ability to scrape data , uses loosely coupled components ensuring different components work together efficiently and components have a well-defined function. The solution was also integrated with external gateways such as Authorise.net. This enabled  short-term rental tax payment across jurisdictions, improved automated notifications for complaint registry, property non-compliance, delinquency rules, and revenue discrepancies (based on actual data scraped) to enable property owners to take action on time. Ness also engineered a highly customizable and configurable rules engine. The solution is enabled by a mobile app that enables users to perform property inspections and create audit logs seamlessly. Ness also played a significant role in implementing DevOps and lean delivery practices for the client.

Result

  • Scalable, cloud-native product that allows rapid solution rollout to new clients.
  • Customizable configuration allows monitoring of listings from multiple counties and jurisdictions.
  • Efficient customer onboarding and role-based access control for better security.