Command, Control and Coordination system between police, fire brigade, ambulance service, rescue forces etc.
Provides real time location of all mobile units, decision support tools (best forces, units dispatching, routes recommendations, hospitals etc), bi-directional data communication between centers and units.
Used in daily routine and in mass-casualty events, disasters and crisis situations etc. 
Deployed and operational country wide in Israel (Israel Red Cross) and in the USA.

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AwareNess

AwareNess is a field-proven, incident management system for emergency & security forces incorporating advanced vehicle tracking, dispatch and decision support capabilities.

AwareNess significantly increases emergency forces effectiveness in handling complex incidents by building a real-time, integrated situation awareness picture, optimizing resource utilization, supporting multi-service coordinated response and reducing overall response times.

Core Features

• Automated Vehicle Location (AVL) and Computer Aided Dispatch (CAD)
• Digital mapping: real-time mapping engine for Command & Control (C&C) applications
• Mobile computing platform: applications such as telemedicine, emergency-specific touch screen HMI(Human-Machine Interface) , multiple mission handling and communications with command centers
• Hierarchical C&C architecture facilitating flexible command chains and data filtering
• Decision support modules for selecting the best route to the incident, the best evacuation route, best resources and best voice channel
• Coordinated inter-region and inter-service (police, ambulance, fire, other) incident management
• Hand-held unit application: used for navigation, communications, situation map and reporting
• Full redundancy
• Data security

Customer Benefits
AwareNess can be adapted to customer-specific requirements and integrated with customer systems and applications for optimal use of existing assets. Ness’ thirty years of experience in building complex, real-time C&C systems and deep knowledge of the operational concepts, resulted in the development of a solid set of infrastructure services that are embedded in AwareNess. Its hierarchical architecture allows one region to use its neighbors' available resources and supports operational fail over in extreme cases. Decision support is part and parcel of AwareNess and helps reduce incident response times through an expandable set of intelligent decision support modules.  AwareNess handles multiple, regular and mass casualty incidents. The system enables optimal decision support and supervision of response activities, based on real-time updates of resource statuses and locations. AwareNess has been field-proven in the demanding Israeli emergency response environment.

Contact: tsg@ness.com