Changing market conditions drove the company to explore ways to expand its reach beyond major banks and lending institutions and connect with individual mortgage brokers and correspondents. Supporting these new customers could increase their market share and extend Transamerica’s leadership position.
After evaluating available technologies, Transamerica’s IT management decided that an Internet-based e-commerce solution would offer the most efficient way to service this fragmented segment of their market. Because it had designed and implemented the TransFlood system, Ness was the obvious choice to handle the heavy lifting on the e-Commerce extension.
The new system’s positive effect on business operations has enabled the company to promote itself as a technology leader within the parent company’s family of businesses. eFloodBroker allows the company to leverage its flood hazard database to attract an entire new group of customers via the Internet. Every broker and correspondent across the country can now take advantage of this fast and simple process to easily obtain flood hazard certifications.