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Business Intelligence and Customer Management Services

With the acquisition of Gilon, a global leader in BI and CM, Ness has added capabilities to effectively address both imperatives - driving improved business performance, increased customer profitability and ultimately improved customer satisfaction



Are you looking to improve the effectiveness of your BI initiatives? Listen to our new podcast, “Getting a Grasp on Your Data” to hear best practices on taming your data and breaking down organizational barriers.
Download the Ness BI Podcast>>

Want to know what business and IT executives are saying about trends in BI, the challenges they are facing, and steps that can be taken to increase the likelihood of achieving success in your BI initiatives.
Download Ness BI Topic Brief >>

"Getting a Grip on Data Governance" - Business Performance Management Magazine
Outcomes lag expectations in too many BPM projects. A strong data governance program can make the difference between success and failure, as these three cases show.
Read the article>>


BI Market Pulse Survey
Business Intelligence is a top priority at many companies. Take a look at the BI Executive survey conducted by Ness and CIO Custom Solutions Group to find out what’s working, what’s not and what’s next.
Download Survey Results >>

Adjusting BI’s Posture
Ness Technology survey says aligning organizational business intelligence strategy can reduce the pain points resulting in lagging BI results
February 9, 2010

Are you starting a new BI initiative or have BI projects running? Use this Forrester Tool to better understand your current state and strategic priorities.
Download the BI Maturity Assessment Tool >> 
What decisions would your organization make with better access to information? What outcomes would you improve? Read “Business Intelligence and the Ness Effect: Transforming Data into Action” to learn more  
Download the Ness Topic Brief >> 

  Have a question about our BI and Customer Management Services? Contact Ness »  

The current business environment is moving from contraction to growth. In this transition, organizations must anticipate new business patterns, models and information needs and do two things exceptionally well to succeed.

First, they must have analytical and collaborative capabilities to exploit increasing volumes and types of information for employees, customers and partners.

Second, they must solidify a better and more agile information-centric infrastructure that can integrate and manage information more rapidly, and from inside and outside of the organization.

Our Customer Management and Business Intelligence solutions have produced significant results for our clients, including:

• Raised conversion rates on marketing campaigns by 20%
• Improved data quality by 40%
• Enhanced customers’ average buying levels by 10%
• Elevated customer satisfaction by 30%

Explore our BI capabilities:

Customer management
Data consulting
Data Integration