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Business Intelligence and Customer Management Services

With the acquisition of Gilon, a global leader in BI and CM, Ness has added capabilities to effectively address both imperatives - driving improved business performance, increased customer profitability and ultimately improved customer satisfaction

 
 
  Have a question about our BI and Customer Management Services? Contact Ness »  
 

The current business environment is moving from contraction to growth. In this transition, organizations must anticipate new business patterns, models and information needs and do two things exceptionally well to succeed.

First, they must have analytical and collaborative capabilities to exploit increasing volumes and types of information for employees, customers and partners.

Second, they must solidify a better and more agile information-centric infrastructure that can integrate and manage information more rapidly, and from inside and outside of the organization.

Our Customer Management and Business Intelligence solutions have produced significant results for our clients, including:

• Raised conversion rates on marketing campaigns by 20%
• Improved data quality by 40%
• Enhanced customers’ average buying levels by 10%
• Elevated customer satisfaction by 30%

Explore our BI capabilities:

Customer management
 
Data consulting
 
Data Integration