Business intelligence (BI) initiatives remain a top priority for CIOs as executives demand better visibility for business planning and decision-making. But according to a recent “Ness Technologies Market Pulse Study,” BI initiatives just aren’t delivering the results that executives have been expecting. The largest gaps are in business agility, data integration and revenue opportunities.
Despite hurdles, it looks like BI is here to stay. Many leading companies, including UPS, Sara Lee, Shaklee, and Dealer Services have reaped impressive rewards from their a BI initiatives. North American companies report that a significant portion of their fiscal year 2010 budgets is allocated to BI initiatives, and they anticipate that this allocation will increase in fiscal year 2011. The Ness white paper, “From Expected to Achieved: Four Steps to Making Business Intelligence Work” discusses actions that companies can take right away to improve the effectiveness of their BI initiatives.