Maximizing the Value from your Travel Technology Investments
Technology is now at the center of your business. The entire traveler lifecycle – Educate/Plan/Book/Manage – is run on various bits of (sometimes interconnected) software and systems. You make your inventory visible to buyers, OTAs and traditional travel agents over GDS or direct distribution systems. You manage your customers experience via your website and through your CRM systems and run your operations with ERP or property management systems. You engage with prospective travelers via social platforms like Twitter and Facebook, and manage your reputation and receive feedback on sites like TripAdvisor and Yelp!
But it doesn’t always work as planned…
Whether it’s the software that you’ve bought from leading vendors or home-grown systems, you don’t always get the results that you expected. Perhaps the technology you bought yesterday doesn’t meet your needs today…and sometimes that pain is felt directly by your customer.
It’s not about the technology you have, it’s about what it’s doing for you and how it helps you drive your business. Our experience building world-class products for the travel sector provides us with greater insight into how to optimize their use and create more value for you than a typical IT outsourcing company can.
Representative services that we offer to travel suppliers:
- Web design and Content Management Solutions to improve merchandising and upsell/cross-sell of ancillary revenues
- Application Management Services
- Infrastructure Management Services
- Application Development Services
- Mobility Solutions
- Integration/Connector Development
- Testing Services
- Test Automation
- PSR Testing
- PCI-DSS Testing
- Application Modernization (SOA, SaaS/Cloud Enablement)
Contact us today to learn more about our services for the Travel industry.