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Ness Services for the telecommunications Industry

Telecommunications Overview

Competition and technology have transformed the telecommunications industry into a fiercely competitive market. Companies are challenged by ongoing consolidation, deregulation, and the need to reduce customer churn.

  Have a question about our services in the telecommunications industry? Contact Ness »  

The dominance of regional wireline operators has given way to an environment where traditional “plain old telephone service” competes for business and consumer revenue with wireless, IP-broadband, and emerging alternatives such as WiMAX.

For carriers of all kinds, the keys to success are clear: 

  • Manage costs
  • Increase revenue
  • Quickly develop and deliver new services

Ness Technologies has the expertise and skills to help telecommunications companies maximize their investments and succeed in the new and emerging markets of Central and Eastern Europe and (Israel). Ness helps carriers reduce operating costs and increase revenue through reliable telecommunications systems and portals for:

  • Revenue generating services, such as Advanced MMS/SMS, Location Based Services, and Unified Messaging. 
  • Business support solutions such as customer portals, contact centers, CRM technology and management, and business intelligence systems. 
  • Operations & Management services including provisioning, integration, network management, and portability services. 
  • Back office support systems including ERP, DMS, and Purchase management systems. 
  • Outsourced Service Assurance and testing services including load testing, quality assurance, and service level management.

Ness functions as a strategic partner, assuming complex operational responsibilities and developing and integrating telecommunications solutions for commercial and strategic applications.

Contact Ness today to get what you want, and what your business needs to get ahead.